ORDERING PRODUCTS

Although we've eliminated regular sugar and our tasty candy has up to 50% fewer calories than regular candy, we haven't compromised on taste, appearance or texture. We also stay away from preservatives, soy lecithin and palm oil. The truth is that we love our ingredients so much that we dedicate a whole page to them. Our sweets are rich in fiber and you'll find only natural colors and flavors in our range. Did you know that the red color in our wonderful jelly candy comes from sweet potatoes? And that our purple color is extracted from purple carrots? (For detailed list of ingredients, allergens, etc. see the declaration of each individual product in the product gallery).

PRICES AND PRODUCT IMAGES

Although we've eliminated regular sugar and our tasty candy has up to 50% fewer calories than regular candy, we haven't compromised on taste, appearance or texture. We also stay away from preservatives, soy lecithin and palm oil. The truth is that we love our ingredients so much that we dedicate a whole page to them. Our sweets are rich in fiber and you'll find only natural colors and flavors in our range. Did you know that the red color in our wonderful jelly candy comes from sweet potatoes? And that our purple color is extracted from purple carrots? (For detailed list of ingredients, allergens, etc. see the declaration of each individual product in the product gallery).

PERSONAL DATA

Although we've eliminated regular sugar and our tasty candy has up to 50% fewer calories than regular candy, we haven't compromised on taste, appearance or texture. We also stay away from preservatives, soy lecithin and palm oil. The truth is that we love our ingredients so much that we dedicate a whole page to them. Our sweets are rich in fiber and you'll find only natural colors and flavors in our range. Did you know that the red color in our wonderful jelly candy comes from sweet potatoes? And that our purple color is extracted from purple carrots? (For detailed list of ingredients, allergens, etc. see the declaration of each individual product in the product gallery).

COPYRIGHT

Although we've eliminated regular sugar and our tasty candy has up to 50% fewer calories than regular candy, we haven't compromised on taste, appearance or texture. We also stay away from preservatives, soy lecithin and palm oil. The truth is that we love our ingredients so much that we dedicate a whole page to them. Our sweets are rich in fiber and you'll find only natural colors and flavors in our range. Did you know that the red color in our wonderful jelly candy comes from sweet potatoes? And that our purple color is extracted from purple carrots? (For detailed list of ingredients, allergens, etc. see the declaration of each individual product in the product gallery).

Your personal data and how we handle it

When you entrust Tweek with your personal data, it is important to us that you feel safe. We care about your privacy. Your personal data is processed with the utmost respect and in accordance with applicable legislation. This policy describes how we collect and process your personal data when you visit our website and use the services offered there.

All personal data processing takes place in accordance with the General Data Protection Regulation. Personal data controller is Tweek AB (org. no. 559010-9822).

When you place your order or create a "My Account", you agree that we save and use your data to complete and provide the service you can expect from us.

What is personal data?

Personal data is information and data that can be directly or indirectly attributed to a living natural person. Examples of personal data are name, social security number, address, e-mail address and telephone number. It can also include customer numbers, encrypted data and different types of electronic identities such as IP numbers.

What personal data do we collect and why?

Information you provide when you become a customer of Tweek
When you become a Tweek customer, we collect your contact information: name, address, email address, phone number and, if applicable, social security number. We also collect your IP address.

Data collected during personal contact
When you contact customer services, for example by email, phone or chat, we collect the personal data you provide to us. We do this to be able to answer your questions and to handle your case. This may include information such as your name, email address and order number. If your question concerns a complaint, we will process your data in order to fulfill our obligations under applicable consumer legislation. We do this on the legal basis of our purchase agreement with you.

How do we use your personal data?
We process your personal data to help you if you contact us with questions, comments or, for example, a complaint.

Information on products and services
We use your personal data to send you emails with information about our products and services. You can withdraw your consent to receive newsletters, promotions and offers at any time by contacting customer service or using the unsubscribe link provided in each newsletter.

We will never disclose your data to unauthorized parties or sell it to third parties.

With whom do we share personal data?

Cookies/Google/Facebook
Legal basis: Balance of interests

We share analytics data via third-party cookies for marketing and web analytics to improve our services. We do not record any information about the visitor's IP address, therefore the information about you can never be linked to your identity.

We use Google Analytics to improve the content, navigation and structure of the website. The analytics tool uses JavaScript and cookies and the information about your use is anonymized.

To avoid having your information saved, you can choose not to accept cookies in your browser.

Direct marketing
Legal basis: Customer consent

In order to send you information about our products and services, we use Mailchimp where we store your e-mail address. You can unsubscribe at any time, either via the link in the newsletter or by contacting our customer service.

Authorities
Legal basis: Exercise of public authority and public interest mission

Upon request, we may be obliged by law and official decisions to disclose certain personal data, for example to the police in connection with a criminal investigation.

Others
Legal basis: Balance of interests

Where appropriate, we may transfer your personal data to recipients other than those listed above if it is necessary for our operations. All processing of personal data is subject to a high level of security and confidentiality.

We may also share information with potential buyers if we sell all or part of our business or in the event of a merger.

How long we keep your personal data
We retain personal data for as long as there is a legal basis, a documented purpose for the processing or an ongoing user relationship. We have ongoing procedures to ensure that we do not store unnecessary personal data and we minimize the storage time as much as possible. We normally save your customer data for a maximum of three years from your last customer contact. However, we save data required by the Accounting Act for up to eight years.

How we protect your personal data
We have put in place appropriate security measures to protect your personal data against loss, misuse and unauthorized access. The number of people who have access to your personal data is limited. Only those of us who need to process your personal data have access to it. The suppliers with whom we share personal data will only process it on our behalf and in accordance with our instructions.

You are in control of your personal data
You have the right to know which of your personal data is held by Tweek and to request its deletion. To gain access to this information or to delete your data, your request must be in writing, contain your social security number and be signed by you. Send your request to Tweek AB, Viskastigen 10, 432 67 Veddige. The data or confirmation of deletion will be sent without undue delay to your registered address.

You can always use the unsubscribe link included in all promotions, offers and newsletters we send you.

If your data is incomplete, inaccurate or irrelevant, you have the right to request its rectification or erasure. You also have the right to claim damages if the processing of your personal data has not complied with the law.

Among the things that cannot be deleted are, among other things, data required by the Accounting Act and data required for Tweek to fulfill its obligations in the event of, for example, complaints.

Cookies
Tweek uses cookies. Cookies contain information that we use to improve the website and to provide our visitors with the best possible service and experience.

There are different types of cookies. Persistent cookies save a file on your computer in order to customize the website according to your choices and remember that you have visited us before and can therefore, for example, pre-fill your email and postal code. These cookies are stored on your device for a certain period of time or until you choose to delete them.

Session cookies are used while you are visiting the website and disappear when you close your browser. They are needed to provide our basic services, which would not work without these cookies.

Tweek also uses cookies from third parties, such as Google Analytics and Facebook. The data collected by these cookies, including any personal data, is used for interest-based advertising and analysis. The respective third party is responsible for the collection and processing of personal data from such cookies. Tweek does not have access to the data collected.

Cookies are stored on your computer or mobile phone and can only be read by the website they come from. You can choose in your browser not to accept cookies, but then the website will not function optimally. You can do this in the settings. You can normally choose to block cookies completely, block third-party cookies or ask your browser to delete all cookies when you close it.

It is important to us that you feel safe.

We care about your privacy and always strive to treat your personal data with the utmost respect. However, if you believe that we are processing your personal data incorrectly, you are welcome to contact us. You also have the opportunity to file a complaint with the Swedish Authority for Privacy Protection, which is the authority that supervises the processing of personal data.

Tweek reserves the right to make changes to this privacy policy at any time, to the extent necessary to address disruptions or to meet new legal and technical requirements. All changes to this privacy policy will be published on the website.

For further information on our personal data processing, please refer to info@tweeksweets.com.